What is ADE?
Alert Decision Engine is an artificial intelligence based alert management tool which is underpinned by
Merlynn’s Proprietary Artificial Intelligence Suite -
Tacit Object Modeler - TOM
What does ADE do ?
ADE replicates human expertise and decisions which are too complex to be handled by business rules to:
• Scale the organisations most
experienced and valuable
• Enable highly cognitive decisions to be
made in real time enable the organization
to more fully automate processes and
What is an Alert ?
An alert is any event in a business process that triggers the requirement for human expert intervention. Decisions which
typically require expertise, judgement or
business acumen to minimise the risk to
the business and determine the
best possible outcome.
Types of risk include attrition, compliance breach, fraud cyber attack and
What differentiates ADE?
• ADE learns from the expert directly.
• No data is required.
• ADE is the only technology able to replicate tacit
(knowledge gained from experience, instinct,
empathy and ethics).
• Designed to handle all of the complexity of AI for
the business user.
• Easy integration into existing systems through its
API and batch handling capabilities.
What are the
benefits / ROI?
• Reduced operational risk.
• Reduced cost.
• Enhanced process efficiencies.
• Improved decision quality, consistency
• Improved customer service & experience.
How does ADE fit into operational processes?
The most common application is to enhance existing predictive AI technologies.
This effectively removes uncertainty left in a prediction.
Prediction Potentially fraudulent transaction (confidence 85%)
15% uncertainty means it’s risky to simply cancel or decline the
Requires human expert (analyst) to review and make decision on next best action.
ADE will replicate the decision in real-time and remove the bottleneck around the human expert.