About ADE

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What is ADE?

 

Alert Decision Engine is an artificial intelligence based alert management tool which is underpinned by

Merlynn’s Proprietary Artificial Intelligence Suite -

Tacit Object Modeler - TOM

What does ADE do ?

 

ADE replicates human expertise and decisions which are too complex to be handled by business rules to:

 

• Scale the organisations most 

   experienced and valuable

   human expertise.

 

• Enable highly cognitive decisions to be

  made in real time enable the organization 

  to more fully automate processes and 

  manage risk.

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What is an Alert ?

 

An alert is any event in a business process that triggers the requirement for human       expert intervention. Decisions which   

typically require expertise, judgement or

business acumen to minimise the risk to

the business and determine the

best possible outcome.

 

          

Types of risk include attrition, compliance          breach, fraud cyber attack and

everything in-between.

What differentiates ADE?

 

• ADE learns from the expert directly.

•  No data is required.

•  ADE is the only technology able to replicate tacit

   knowledge

   (knowledge gained from experience, instinct,

   empathy and ethics).

•  Designed to handle all of the complexity of AI for

   the business user.

•  Easy integration into existing systems through its

    API and batch handling capabilities.

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What are the

benefits / ROI?

 

• Reduced operational risk.

• Reduced cost.

• Enhanced process efficiencies.

• Improved decision quality, consistency

  & accuracy.

• Improved customer service & experience.

How does ADE fit into operational processes?

 

The most common application is to enhance existing predictive AI technologies.

 

This effectively removes uncertainty left in a prediction.

For example:

 

Prediction Potentially fraudulent transaction (confidence 85%)

15% uncertainty means it’s risky to simply cancel or decline the

transaction.

 

Requires human expert (analyst) to review and make decision on next best action.

 

ADE will replicate the decision in real-time and remove the bottleneck around the human expert.

Request Demo

© 2020 Merlynn Intelligence Technologies (Tacit Object Modeler).

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